| privacy notice

1. GENERAL PRIVACY

Hey Chaley is totally committed to protecting the privacy of website visitors and customers. We are also customers of other internet sites ourselves, and therefore we fully appreciate and respect the importance of privacy on the internet. Therefore, we will not disclose any information about our visitors and customers to third parties except where it is part of providing a service to you (see Hey Chaley cookie statement) – arranging for a product to be sent to you and carrying out credit and other security checks.

Also, we will not sell your name, address, e-mail address, bank information or personal information to any third party without your permission. We cannot be responsible or held liable for the actions of third-party sites from which you may have linked or been directed to the Hey Chaley website.

2. HOW WE USE YOUR DETAILS

Hey Chaley will use your name and contact details to:

• Send you service messages, such as order confirmations, order updates, delivery notifications;
• Deliver your purchase through our postal service;
• Take payments and make refunds;
• Fraud prevention & detection.

3. HOW WE USE YOUR SEARCH HISTORY & SAVED ITEMS

The items saved in your shopping cart will remain there until you choose to purchase the items, or empty the cart. Also, to provide you customer service.

4. HOW WE USE YOUR BROWSING INFORMATION

By tracking your browsing history from our webshop we can improve our services and protect our webshop and thus your privacy.

5. MARKETING MESSAGES FROM HEY CHALEY

If you have subscribed to our newsletter, we will keep you up to date on our collection.

If you wish to stop receiving our messages, you can always ‘unsubscribe’ at the bottom of our newsletter.

6. PRESERVING YOUR PERSONAL DETAILS

We will only hold on to your personal information for as long as you are our customer. In case you longer wish to be our customer, you can always contact Hey Chaley and ask us to delete your details.